Top Questions
Where is my order?
I have a voucher code. How can I use it?
Are there any discounts available at foodpanda right now?
Ordering
How to order online at foodpanda?
Do I have to create a foodpanda account to place an order?
How long does it take for my food order to get delivered?
What are the delivery costs?
How can I pay for my order?
Why is ordering online better than ordering by phone?
How it works
What is foodpanda?
How can I see all restaurants?
What are your opening hours?
Why am I getting a message that a restaurant does not deliver to me?
My Account
I don’t remember my password
What are the advantages of an account at foodpanda?
How can I create an account at foodpanda?
Contact
You are a restaurant?
Are you already a partner of ours and have questions about the service? Then email:
[email protected]
Top Questions
Where is my order?
I have a voucher code. How can I use it?
Are there any discounts available at foodpanda right now?
Ordering
How to order online at foodpanda?
I need to cancel or change my order! How can I do this?
Do I have to create a foodpanda account to place an order?
How long does it take for my food order to get delivered?
What is Admin Fee / Service fee and why am I being charged such Fee?
How is GST charged on foodpanda?
How can I pay for my order?
Why is ordering online better than ordering by phone?
How it works
What is foodpanda?
What are your opening hours?
Why am I getting a message that a restaurant does not deliver to me?My Account
How do I change my password? What are the advantages of an account at foodpanda? How can I create an account at foodpanda?Contact
RESTAURANTS OWNERS?
Do you want yourself listed on foodpanda?You can register yourself for
listing and we will contact you:
Partner with us
ARE YOU ALREADY A PARTNER?
Are you already a partner of ours and have questions about the service? Then email:
Partner Service
CORPRATE INQUIRY?
Do you want to order lunches for your employees or food for your corporate events?We will be happy to assist you at:
[email protected]
PRESS?
Do you want to write about foodpanda?Do you need pictures, logos or interviews?Feel free to email us at:
[email protected]
+6 032 772 7268 Foodpanda Malaysia Phone Numbers and Emails
Customer Service:
Foodpanda Malaysia Emails:
Business Customer Service
Customer Service
More phone numbers and emails Less phone numbers and emails
Foodpanda Malaysia Contact Information
Corporate Office Address:
Foodpanda Malaysia Sdn Bhd
37-01, Level 37, Tower B, The Vertical Corporate Towers, Avenue 10, Bangsar South, No. 8, Jalan Kerinchi,
Kuala Lumpur, Kuala Lumpur 59200
Malaysia
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Summary of Foodpanda Malaysia Customer Service Calls
55.3K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Foodpanda Malaysia Customer Service?
Refund Question:
- 2h ago “Complaint and refund”
- 3h ago “Refund money”
- 1d ago “I want my refund”
Product/ Service Question:
- 15h ago “I already waited 2 hours for my foods”
- 18h ago “Food not delivered”
- 21h ago “Foodpanda take my money”
Activation/ Cancellation Question:
- 26m ago “To cancel the order”
- 33m ago “For cancel order”
- 17h ago “My order has been cancelled”
Shipping and Delivery Question:
- 20h ago “Item not delivered and order disappear”
- 22h ago “Where is my order”
- 1d ago “Didn't get my order and already paid”
Payments and Charges Question:
- 18h ago “Payment issue”
- 19h ago “Order not receive payment already done pay”
- 19h ago “Payment successful but order isn't placed”
Request for Information Question:
- 2h ago “For ask my status as rider”
- 22h ago “Asking questions”
- 22h ago “About my refuenf”
Account Question:
- 1d ago “Because i cannot use my phone number to log in food panda”
- 1d ago “Blh ke sy berkongsi no password pada ejen food panda”
- 2d ago “Cant login”
Return/ Replace Question:
- 1d ago “Return money for my cancel order”
- 2d ago “Didnt return my money”
- 2d ago “Need to return the terminal machine”
Staff Question:
- 2d ago “Report accident staff”
- 3d ago “Stupid service”
- 6d ago “Service issues”
Cards Question:
- 6d ago “Both my credit card payment had been declined.”
- 11d ago “Mau becakapa dgn hq , tiba2 kena potong dri card aku”
- 20d ago “I changed my phone number so I cannot check the pin number and I think someone using my current number”
Employment Question:
- 15d ago “I want to seek job opportunities at Panda Mart”
- 1M ago “Ask job vacancy”
- 2M ago “Ask my salary”
Website/ Application Question:
- 1M ago “My Application Is Error”
- 1M ago “App problem”
- 3M ago “My merchant application is still pending”
Other Question:
- 20m ago “Can’t access my acc”
- 59m ago “Order problem”
- 1h ago “Complain order”
About
Foodpanda Malaysia Delivery Policy
To read more: //www.foodpanda.my/contents/free-delivery
Foodpanda Malaysia Terms of Service
To read more: //www.foodpanda.my/contents/terms-and-conditions.htm
Foodpanda Malaysia Privacy Policy
To read more: //www.foodpanda.my/contents/privacy.htm
Top Foodpanda Malaysia Services
Delivery Service, Customer Care, Vehicle Driver
Top Foodpanda Malaysia Products
Mobile Application, Account, Website
Foodpanda Malaysia Pros and Cons
Pros: Pls refund, I want refund back my money, Easy to order food, Delivery food, Refund
Cons: Customer service, No action taken, Bad service, Refund, Hard to get refund
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Foodpanda Malaysia is ranked 71 out of 319 in Food Delivery category
Area Served
Asia, Worldwide, Other
Compare Foodpanda Malaysia To
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