Foodpanda电话

Top Questions

Where is my order?


I have a voucher code. How can I use it?


Are there any discounts available at foodpanda right now?


Ordering

How to order online at foodpanda?


Do I have to create a foodpanda account to place an order?


How long does it take for my food order to get delivered?


What are the delivery costs?


How can I pay for my order?


Why is ordering online better than ordering by phone?


How it works

What is foodpanda?


How can I see all restaurants?


What are your opening hours?


Why am I getting a message that a restaurant does not deliver to me?


My Account

I don’t remember my password


What are the advantages of an account at foodpanda?


How can I create an account at foodpanda?

Contact


You are a restaurant?

Are you already a partner of ours and have questions about the service? Then email:
[email protected]


Top Questions

Where is my order?


I have a voucher code. How can I use it?


Are there any discounts available at foodpanda right now?


Ordering

How to order online at foodpanda?


I need to cancel or change my order! How can I do this?


Do I have to create a foodpanda account to place an order?


How long does it take for my food order to get delivered?


What is Admin Fee / Service fee and why am I being charged such Fee?


How is GST charged on foodpanda?


How can I pay for my order?


Why is ordering online better than ordering by phone?


How it works

What is foodpanda?


What are your opening hours?



Why am I getting a message that a restaurant does not deliver to me?

My Account

How do I change my password?
What are the advantages of an account at foodpanda?
How can I create an account at foodpanda?

Contact


RESTAURANTS OWNERS?

Do you want yourself listed on foodpanda?You can register yourself for listing and we will contact you:
Partner with us


ARE YOU ALREADY A PARTNER?

Are you already a partner of ours and have questions about the service? Then email:
Partner Service


CORPRATE INQUIRY?

Do you want to order lunches for your employees or food for your corporate events?We will be happy to assist you at:
[email protected]


PRESS?

Do you want to write about foodpanda?Do you need pictures, logos or interviews?Feel free to email us at:
[email protected]

Foodpanda Malaysia Phone Numbers and Emails

Customer Service:

  • +6 032 772 7268

Foodpanda Malaysia Emails:

Business Customer Service

Customer Service

More phone numbers and emails Less phone numbers and emails

Foodpanda Malaysia Contact Information

Corporate Office Address:

Foodpanda Malaysia Sdn Bhd

37-01, Level 37, Tower B, The Vertical Corporate Towers, Avenue 10, Bangsar South, No. 8, Jalan Kerinchi,

Kuala Lumpur, Kuala Lumpur 59200

Malaysia

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Summary of Foodpanda Malaysia Customer Service Calls

55.3K TOTAL
CALLS

00:00 AVG CALL
DURATION

0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Foodpanda Malaysia Customer Service?

Refund Question:

  • 2h ago “Complaint and refund”
  • 3h ago “Refund money”
  • 1d ago “I want my refund”

Product/ Service Question:

  • 15h ago “I already waited 2 hours for my foods”
  • 18h ago “Food not delivered”
  • 21h ago “Foodpanda take my money”

Activation/ Cancellation Question:

  • 26m ago “To cancel the order”
  • 33m ago “For cancel order”
  • 17h ago “My order has been cancelled”

Shipping and Delivery Question:

  • 20h ago “Item not delivered and order disappear”
  • 22h ago “Where is my order”
  • 1d ago “Didn't get my order and already paid”

Payments and Charges Question:

  • 18h ago “Payment issue”
  • 19h ago “Order not receive payment already done pay”
  • 19h ago “Payment successful but order isn't placed”

Request for Information Question:

  • 2h ago “For ask my status as rider”
  • 22h ago “Asking questions”
  • 22h ago “About my refuenf”

Account Question:

  • 1d ago “Because i cannot use my phone number to log in food panda”
  • 1d ago “Blh ke sy berkongsi no password pada ejen food panda”
  • 2d ago “Cant login”

Return/ Replace Question:

  • 1d ago “Return money for my cancel order”
  • 2d ago “Didnt return my money”
  • 2d ago “Need to return the terminal machine”

Staff Question:

  • 2d ago “Report accident staff”
  • 3d ago “Stupid service”
  • 6d ago “Service issues”

Cards Question:

  • 6d ago “Both my credit card payment had been declined.”
  • 11d ago “Mau becakapa dgn hq , tiba2 kena potong dri card aku”
  • 20d ago “I changed my phone number so I cannot check the pin number and I think someone using my current number”

Employment Question:

  • 15d ago “I want to seek job opportunities at Panda Mart”
  • 1M ago “Ask job vacancy”
  • 2M ago “Ask my salary”

Website/ Application Question:

  • 1M ago “My Application Is Error”
  • 1M ago “App problem”
  • 3M ago “My merchant application is still pending”

Other Question:

  • 20m ago “Can’t access my acc”
  • 59m ago “Order problem”
  • 1h ago “Complain order”

About

Foodpanda Malaysia Delivery Policy

To read more: https://www.foodpanda.my/contents/free-delivery

Foodpanda Malaysia Terms of Service

To read more: https://www.foodpanda.my/contents/terms-and-conditions.htm

Foodpanda Malaysia Privacy Policy

To read more: https://www.foodpanda.my/contents/privacy.htm

Top Foodpanda Malaysia Services

Delivery Service, Customer Care, Vehicle Driver

Top Foodpanda Malaysia Products

Mobile Application, Account, Website

Foodpanda Malaysia Pros and Cons

Pros: Pls refund, I want refund back my money, Easy to order food, Delivery food, Refund

Cons: Customer service, No action taken, Bad service, Refund, Hard to get refund

Related Companies

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Foodpanda电话

Foodpanda Malaysia is ranked 71 out of 319 in Food Delivery category

Area Served

Asia, Worldwide, Other

Compare Foodpanda Malaysia To

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